Tenzo Tea, Inc. (“Tenzo”) is committed to providing a website experience that is accessible to the widest possible audience, including people with disabilities. We are continually working to improve the accessibility and usability of tenzotea.co and to provide all customers with full and equal access to our products, services, information, and online shopping experience.
Tenzo is working to improve the accessibility of our website with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our accessibility goal. These internationally recognized guidelines provide recommendations for making digital content more accessible to people with a wide range of disabilities.
Our accessibility efforts are ongoing, and we regularly evaluate opportunities to improve the usability and accessibility of our website as technology, standards, and best practices evolve.
As part of our ongoing accessibility efforts, we work to identify and address potential barriers that may affect the ability of visitors to access, navigate, understand, and interact with our website. These efforts may include improvements related to website navigation, keyboard accessibility, text readability and color contrast, alternative text for meaningful images, form labels and instructions, link and button identification, and compatibility with commonly used assistive technologies.
Because our website is regularly updated with new content, products, features, and third-party integrations, accessibility is an ongoing process. We will continue to assess our website and make reasonable improvements as accessibility issues are identified.
Our website may contain links to, or integrations with, third-party websites, applications, and services that are not owned or controlled by Tenzo. While we encourage our partners and service providers to provide accessible experiences, Tenzo does not control the accessibility of third-party content or services.
If you experience difficulty accessing any part of our website, have trouble completing a purchase, or need information or assistance in an alternative format, please contact us. We will work with you to provide the information, product, or service you are seeking through an accessible method where reasonably possible.
We welcome feedback about the accessibility of our website. If you encounter an accessibility barrier or have suggestions for how we can improve your experience, please email us at support@tenzotea.co.
When contacting us, please include the web page or feature you were trying to access, a brief description of the issue you experienced, and your preferred method of contact. This information will help us understand the issue and respond appropriately.
We aim to respond to accessibility-related inquiries promptly and will make reasonable efforts to address accessibility concerns as they arise.
